Showing posts with label SEO. Show all posts
Showing posts with label SEO. Show all posts

Thursday, June 5, 2008

Google's erratic behavior and relevancy declines -- is Google getting greedy?

Here's a great blog post from Tom Pick about Google and its recent erratic behavior. It's something all online marketers should keep an eye on, because many of Google's actions trickle down and affect so many of the things we eMarketers do every day.

Google's entire business model is built on relevancy. That's what got the company where it is today. Back in the late 1990s when the search engine wars were in full combat gear, it was Google's great search relevancy that made it stand out from the pack.

Tom's article contains links to several other articles, a couple offering "conspiracy theories" about Google's erratic relevancy of late. Is Google getting greedy? Personally I don't buy any of those theories. This almost surely isn't an intentional move by Google -- probably just a series of bad decisions and slip-ups that have snowballed. I think Google will correct them and move on.

Google knows search relevancy is its golden goose. Why would it risk killing the golden goose for short-term gain? That doesn't make sense.

Here's an interesting question though: Could Google be dethroned as the "king of search", if its search relevancy slips and someone comes along with a more relevant product?

I think the answer is yes. But it would take a dramatic turn of events. Google would need to make a series of major and sustained mistakes, of which killing the relevancy goose would only be one of several huge strategic errors.

You'd also need a new king. Could Yahoo or MSN (or with all the Microsoft/Yahoo talk in the past few months, the two joined...) take over Google's top spot? Or would it take a new, different, better kind of startup -- a la Google in 1998, with such a huge relevancy advantage -- to take the crown? It's a much more mature search market today than it was a decade ago when Google entered the game. So I think a new player would need Rupert Murdoch kind of money to even make a dent.

Sunday, May 25, 2008

Use customized pages or DHTML pop-ups to keep searchers on your site longer

One of the reasons Google is such an effective site from a usability standpoint is that it's able to get users to the information they're looking for in as few clicks as possible, and with as little effort as possible. Your website should strive to do the same, whether it's reducing the user's path to a particular piece of content, or by making suggestions for content that you know a particular user will find relevant.


An idea I've been advocating for quite some time is customizing pages on your website based on the
entry path to your site. So for example, if the person comes to your site after doing a Yahoo search for "widgets", why not show them a page that says "Welcome Yahoo user! Thanks for searching for 'widgets'. Here are several links that might take you to what you're interested in." Of course the content on that page itself is usually going to be relevant to their search on widgets, but why not customize the experience and offer them more information that might help?

Back in March I stumbled upon a great example of this. Forbes serves a dynamic HTML (DHTML) pop-up for traffic that's originating from a Google search. The pop-up offers a welcome to Google users and links to several stories that are related to the user's search on Google (probably powered by Forbes' own site search). This image shows an example. I did a Google search on "logistics" and clicked the Forbes link, and here's what I saw when I reached the Forbes site.

I don't know how long Forbes has been doing this -- perhaps it's something they've been doing for a long time and I've never seen it before. But I tried it again today and it still worked, so they haven't given up on the tactic. So that leads me to believe it's effective at extending the visit length of site users, since I'd imagine they would have discontinued the practice by now if it wasn't.

You could easily implement this practice for traffic that's originating from other major sources -- perhaps a partner's website, someone who links to you and drives a lot of traffic, other search engines or directories, etc. Forbes is doing the same thing for Yahoo search traffic, and possibly others as well.

Sunday, March 16, 2008

A much easier way to get to the top of search results

Here's an excellent post on the Fathom SEO blog about how marketers should be thinking ahead to how search will change when Google’s Universal Search arrives. YouTube isn’t just for funny or useless stuff anymore!